I can't say enough about how exceptional, kind and knowledgeable the staff is at DME Supply. DME is especially well-equipped for senior and emergency needs. Amarji and his associates are very professional and compassionate people and based upon my experience, really understand how to help families who are dealing with medical crises and/or emergencies. They quickly found the right medical equipment and aids for my mother after a serious medical emergency, and helped us with the paperwork we needed to submit to her doctor. Amarji works 100% toward customer satisfaction, plus he is one of the kindest people I've ever met. I am grateful everyday to DME for their assistance and support in helping my mother recover from surgery and a subsequent fall in the hospital.
We had such great service from the people at Midwest DME. They took the time to make sure we had the right product and were so patient teaching me how to operate some of the features. I highly recommend them!
The staff was very helpful and easy to work with. We needed something and after 1 quick phone call I was able to come and pick it up right away:) They really saved the day at a very reasonable rate! They even let us adjust the time of rental after we had it. I would definitely recommend them!
Timely & prompt delivery. Very professional approach. Staff Kumar was very knowledgeable & helpful in picking up the right products. I am using their pleasant services more than 8 years. Extremely satisfied & Highly recommend.
Very helpful. We had a wheelchair a few days after the time we were supposed to turn it in and they didn't charge us. Very easy to work with and very helpful. Would recommend.
The owner really took his time to ensure that my needs were met. I came in the store to purchase a rolling walker and saved a lot of money in the process. Other companies in the area cannot compete with the customer service of Midwest D.M.E. Supply
Midwest DME is top drawer in our book. We attempted to use an established national provider, but were only given standard ‘off the shelf’ devices with little instruction and no options. In contrast, Midwest DME provided us with several options that were lightweight and accommodating. Midwest DME made careful measurements and explained all our options to ensure a custom, reliable, high quality fit and function. They provided us with an available loaner to assess and came to our house multiple times to ease our travels. They were all very accommodating, careful and concerned about their service for us.
I live in Virginia, and wanted to rent an electric scooter for an event at The Suburban Showplace Center. I had made a reservation at another supplier, but DME's was A LOT more cost-effective, and included drop off and pick up. Service was awesome!!! So was the comfy, three wheeled scooter, which allowed me to zip around the show hall, plus back and forth to the hotel. Truly it was a life (and leg) saver! The entire experience was wonderful. I would definitely rent from them again.
I first contacted this business by email because I live out of town, but wanted to rent a wheelchair for my mother when I went to visit her in Michigan. They responded within the hour, had in stock the equipment I wanted and gave me all the information I needed. When I went to pick up the equipment, the owner and staff could not have been nicer. They took the time to assemble the chair and show me how to disassemble it. They even gave me some restaurant recommendations in the area! The cost was very reasonable and the transaction didn't involve a lot of paperwork. I am so glad to know about them and will certainly use them again in the future.
I had a wonderful experience here when trying to secure my breast pump through insurance. I had first called the Medical Supply places BCBS recommended but most only carried one type of pump (which had terrible reviews).I found Midwest DME through a yelp search. Midwest DME had the Medela pump I was searching for and made the entire process incredibly easy. They worked directly with my insurance company, and after a quick phone call, I was able to pickup my pump with no out of pocket cost. I highly recommend Midwest DME.
My father was in meed of a specialized power wheelchair. The personnel at Midwest D.M.E. have been very accommodating by ordering what my father needed in a timely fashion. Once the power chair arrived, the Midwest D.M.E. personnel taught my father how to operate the power chair and were very helpful and timely with needed additional accessories and operational questions. I'm happy to recommend the services of Midwest D.M.E. Supply. - Karen Swartzbart